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Delivery and Tracking

Tracking

  • How can I track my order?
  • If I do not have my tracking number, is it still possible to track my shipment?
  • The tracking results are showing that my shipment is going to a different town or city than it was initially addressed to. Why is this?
  • The tracking results I receive sometimes state “Sign up for notifications for this shipment.” What does that mean?

Delivery

  • Can I collect an order?
  • My order is being returned to sender. What should I do?
  • Do you have a shop I can visit?
  • When will my parcel be delivered?
  • Do I have to sign for my delivery?
  • Do you ship internationally?
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